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If you have questions about our products, your order, delivery status, returns... Consult our FAQ section, the answer may already be there 😍
Are you looking for advice on how to use your products? Want to perfect your manicure? Book a virtual appointment with one of our experts 🔍
For any other questions, contact us by filling out the form below. We will reply to you as soon as possible! 👇
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Frequently Asked Questions 💪
Try reading these typical questions, you might find the answer you are looking for.
Orders and shipments
All deliveries are guaranteed in 24/48h with a cost of €6.50, currently throughout Italy. Delivery costs are discounted for orders over €48.
Our warehouse is open from Monday to Friday. Orders confirmed on Saturday or Sunday are then processed on Monday. Even in the case of public holidays, the order is processed on the next working day.
You can track your order status and tracking number from your profile. The information on this page is updated in real time based on the data communicated by the courier.
product use
For an average manicure duration of 15-20 days, it is necessary to polymerize the Base, Color and Top in the Aurora lamp for approximately 45-60 minutes.
Starting from the natural nail: use the Buffer, clean the powders with Cleanser, apply the Primer. Then base, color (x2 steps) and top. For an even more sparkling manicure, apply Cleanser again and you are immediately SMALTIES.
PROFESSIONALS AND PARTNERS
Here is the email reserved for public relations for professionals, nail technicians and partners. Write to info@smalties.com to speak directly with the SMALTIES sales team.